Common questions

How do I place an order?

The order is placed online.

You will find in the online store all the product options that you can order including:

  • meals to eat now
  • precooked, refrigerated, vacuum packed meals that last up to 30 days or frozen that lasts 90 days
  • artisan bakery and pastry
  • grocery and drinks

How do I make a payment?

Payment is made online with credit/debit card, MBWay, PayPal, among others.

Where do they deliver?

We deliver up to approx. 20 km from the bbgourmet store on Rua da Venezuela in Porto. At checkout, availability and delivery costs will be confirmed to the address you indicate.

What is the delivery time?

Deliveries are available between 8am and 10pm (11pm Friday and Saturday).

You can order for a future date (to be defined at checkout) or for immediate delivery. For immediate deliveries, please allow 30 to 60 minutes from the time of order.

What is the delivery cost?

The delivery cost has a minimum of €3.90 and varies depending on the distance from bbgourmet.
The final cost will be calculated after you provide us with the delivery address.

The minimum order value is €10.00

How do I return a product?

Please consult our return policy .